Support Center

My USPS tracking code is inactive - Why?

Please give all tracking codes 48 - 72 hours to activate. If 72 hours have passed and your code is still inactive, then your code has most likely been marked or scratched in the mail, resulting in an inactive tracking number. This will not affect delivery, and you should receive your Lip Monthly bag as scheduled. Once we send your tracking number to your email the box has left our warehouse for delivery and we know as much as you do regarding its location. 

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